Troubleshooting & Support
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      2. Troubleshooting & Support

      How do I contact Crowdbotics support?

      We will support you all the way!

      Pro Users

      Pro users on paid Care Plans have the advantage of receiving direct support from a dedicated Crowdbotics team with the SLA (Service Level Agreement) provided. Here's how you can get in touch:


      • Chat Support:

        • Click the chat button located in the lower-right-hand corner of any screen within the Crowdbotics Dashboard. This opens a chat window where you can interact with our support team in real-time.

      • Email Support:

        • You can also send an email directly to the Crowdbotics Support team at support@crowdbotics.com. Simply describe your issue or inquiry, and our team will get back to you as soon as possible.

      • Form Submission:

        • Access the Support Form directly within the Crowdbotics App. Here's how:
          1. Log in to your Crowdbotics account.
          2. Navigate to the Support section in the dashboard here.
            Screenshot_21-1
          3. Fill in the details of your query or issue in the provided form.
          4. Submit the form, and our team will review your request promptly.

      Free Users

      Even with a free plan, you can still access the same support options, although without the SLA (Service Level Agreement) provided.


      Get the Support You Need

      Whether you're a Pro User or a Free User with access to chat, email, and form submission options, Crowdbotics is dedicated to assisting you every step of the way. Choose the method that suits you best, and our team will ensure your questions are addressed promptly and effectively.

      Contact Crowdbotics Support Today

      Empowering Your App Development Journey

      At Crowdbotics, we're committed to providing top-notch support to empower your app development journey. Reach out today and let us help you succeed!